NETEZZA WINS 2009 GARTNER & 1to1 AWARD |
Data Warehousing and Analytics Leader Recognized for Outstanding Customer Strategy MARLBOROUGH, Mass., — October 20, 2009 — Netezza Corporation (NYSE: NZ), the global leader in data warehouse and analytic appliances, today announced it is a winner of the 2009 Gartner & 1to1 customer awards. Netezza received a silver award in the customer strategy category. Winners were recognized for making a significant impact through their customer relationship strategy and achieving an unrivaled level of excellence in delivering the customer experience. Netezza believes one of the company’s key differentiators is its High Touch Customer Strategy, which is based on creating customer value. The strategy included an initiative to help new customers resolve startup challenges and move quickly into production, and sponsoring customer visits to Netezza's headquarters to talk to employees about what's going right, what needs improvement and specific business challenges. “Year over year, Netezza has continually expanded its customer base; and the challenge is in maintaining the high-level of service the customers were accustomed to. Netezza developed a High Touch initiative to gain insight into and strengthen the relationship with customers,” said Tricia Cotter, senior vice president, operations at Netezza. “The success of our customers is a top priority and we continually strive to find new and innovative ways to meet and exceed their needs and positively impact our customers’ organizations.” The 2009 Gartner & 1to1 customer award recipients were selected by a panel of judges, which included Gartner analysts and other industry experts. Recipients are recognized for their achievements in six categories: customer strategy, organizational transformation, customer service optimization, enterprise CRM optimization, marketing optimization and new media. “This year’s winners impressed us with unique strategies that deliver premium experiences to their customers,” said Ginger Conlon, editor-in-chief of 1to1 Media. “Netezza was selected for its commitment to creating an open dialogue with their customers. Netezza truly recognizes that relationships are a two-way street and provides customers the unique ability to share feedback with employees first-hand on a regular basis.” The Netezza data warehouse appliance is built specifically to analyze petabytes of detailed data significantly faster than existing data warehouse options, at a much lower total cost of ownership. It stores, filters and processes terabytes of records within a single unit, analyzing only the relevant information for each query. Netezza has placed the CPU power next to the data, allowing its appliances to speed through processes that would occupy most data warehouse systems for hours, or even days, thereby enabling dramatic increases in productivity across an organization. About 1to1 Media 1to1 Media is dedicated to helping organizations realize the greatest value from their customer base. The company provides resources that deliver current and relevant information on the latest thought leadership regarding customer strategy and marketplace trends. Led by 1to1 Magazine, 1to1 Media’s print, electronic and custom publications explore the best practices, trends and developments from companies that are using customer initiatives to drive bottom-line impact. Backed by Peppers & Rogers Group, the globally-recognized leader in customer strategy and relationship marketing, 1to1 Media combines thought leadership, field experience, editorial expertise and global brand awareness to deliver the content needed by its audience of more than 150,000 decision makers and practitioners. www.1to1media.com About Netezza Corporation (NYSE: NZ) Netezza Corporation (NYSE: NZ) is the global leader in data warehouse and analytic appliances that dramatically simplify high-performance analytics across an extended enterprise. Netezza’s technology enables organizations to process enormous amounts of captured data at exceptional speed, providing a significant competitive and operational advantage in today’s data-intensive industries, including digital media, energy, financial services, government, health and life sciences, retail and telecommunications. Netezza is headquartered in Marlborough, Massachusetts and has offices in Northern Virginia, Canada, the United Kingdom, Germany, France, Poland, Japan, Korea, Australia and Singapore. For more information about Netezza, please visit www.netezza.com. ### Netezza® and the “N” logo are either registered trademarks or trademarks of Netezza Corporation.. Other names may be trademarks of their respective owners.
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