Netezza customers in the telecommunications industry include Caudwell Communications (now part of the Pipex Group), iBasis, Orange UK, Rogers Wireless and The Carphone Warehouse. With the ease of use and unbeatable price/performance of the Netezza Performance Server® analytic appliance — 10-100x faster and half the cost of traditional systems — they have the power to perform comprehensive and timely analyses of their customer data to:

• Analyze multi-month CDRs at the customer level
• Lower your revenue leakage and improve your inter-carrier billing process
• Conduct more comprehensive customer and trend analyses to reduce customer churn
• Improve network utilization and find new least cost routing options
• Track fraud patterns more accurately to reduce fraud across your network
• Perform real-time analyses on your entire network traffic data to determine customer and network usage patterns
• Improve customer service by tracking service performance in real-time

Read how the NPS system is helping our customers change their businesses:

Caudwell Communications
Caudwell Communications, now part of the Pipex Group, the UK's leading ISP, can now rate call detail records (CDRs) more effectively and in seconds instead of tens of minutes with Netezza. As example, when a competitor announced that it was developing new rates for telecom services, Caudwell was able to use the NPS data warehouse appliance to instantly pull 40 million of its own CDRs, apply hypothetical call-plan ideas and offer customers revised, more competitive plan rates before their competitors could do so. Learn more>>

iBasis
Fast-growing VoIP network service provider iBasis has call volumes that are growing 40 to 50 percent per year. Its Oracle/Sun/EMC data warehouse system couldn't keep up with the 140 to 150 million per day transactions of this high-volume, low-margin, fast-changing business. Managers in finance, billing, operations and sales couldn't make decisions reflecting the latest conditions and demands. With Netezza, iBasis can now run the queries in needs in a matter of seconds versus several hours or days, and has dramatically reduced administrative time. Learn more>>

Orange UK
Using Netezza, Orange UK - the UK's most popular mobile phone service - has reduced its BI data latency from six to eight weeks to one to two days and can more effectively identify and capture fraud and cross-carrier billing. And by leveraging the high-performance, energy efficient NPS systems to analyze its ever-growing data, Orange has reduced the number of data warehouse cabinets from 26 to nine and its data warehouse is now over 70% more power efficient. Learn more>>

The Carphone Warehouse
As Europe's biggest mobile phone retailer, The Carphone Warehouse needed a high level of data visibility and rapid, accurate reporting to support its growing, revenue-driven business. With Netezza, The Carphone Warehouse has recovered £30 million (~$59 million) in lost revenues while reducing CDR query responses from 35 hours to 35 minutes. The company has found a scalable platform to accommodate its rapid growth while facilitating dynamic responses to shifting market needs with the Netezza Performance Server system. Learn more>>

Virgin Media
Virgin Media formed as a single business from the merger of Virgin Mobile, NTL and Telewest, finding itself with a mixed inheritance of BI tools and rapidly growing data volumes. The company migrated its Oracle data warehouse onto Netezza in just four weeks, and has since realized performance gains of 252 times on average. Virgin Media's revenue assurance team reported ROI in less than three months with Netezza, and the NPS system has enabled in-house analysis of telephony data while providing real-time identification and prevention of pricing anomalies, fraud and revenue leakage. Learn more>>

Major Wireless Telco
A major wireless telco is able to analyze millions of call detail records quickly to reduce revenue leakage and route calls more effectively, saving the company tens of millions of dollars a year. Learn more>>