Computer Business Review

July 26, 2004

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DATE: 01/07/2004 PRINT FRIENDLY
At The Heart Of The Matter

IBM

IBM tops CBR's BI rankings courtesy of a robust BI infrastructure platform supported by an even-stronger core competency in its designing, building and managing of complete BI solutions. Even though IBM might not 'own' that much of the BI technology stack, its influence on the market is unmistakable.

Almost every tools and application vendor wants to engage with IBM to tap into the global reach of its pre-eminent Global Services division that does the heavy integration graft and wraps BI technology around a business context. The growing popularity of IBM's DB2 and WebSphere platforms act as lynchpins for the ongoing development of vertical industry BI and performance management solutions.

IBM also continues to dip into its vast resources to put out new technologies and drive innovative analytic capabilities into the DB2 engine. As a trusted IT supplier to many satisfied Global 2000's, IBM will remain a first port of call for large, complex BI implementations. For this reason IBM deservedly makes it to number one.

Teradata

NCR subsidiary Teradata continues to rule the roost in the multi-terabyte data warehousing market. Its software already commands most of the world's largest warehouses with built-in intelligence. New initiatives around real-time, event-driven warehousing, in-database mining and RFID will keep the company at the forefront of extreme warehousing for the foreseeable future.

Quite simply, Teradata is the clear market leader when it comes to vertical warehouses with intelligence built-in. Opening itself up to broader alliances - recently SAP and Siebel - will strengthen the company's position as the de facto choice for high-data volume analytics.

SAS Institute

In 2003 SAS augmented its solid analytic platform with strategic acquisitions that reinforced its vertical approach to linking analytic intelligence to business process.

Pharmaceuticals, telecommunications, banking and financial services, and more recently retail (following the acquisition of Marketmax) are the mainstay sectors for the SAS brand of intelligence. Expect SAS to fine-tune its packaged solution offerings in these, and other application areas in 2004.

The company is also pumping considerable effort and resources to further develop its new BI platform capabilities, which will draw in a much wider set of business users than in the past.

Microsoft

Microsoft's BI strategy is like a storm; people hear the thunder and run for cover before the lightning strikes. Microsoft's presence in the BI market has grown to the extent that it must now be considered a feasible BI player and a serious competitor in the market.

The release of its SQL Server Reporting Services earlier this year bolsters a maturing set of BI components covering OLAP, data integration, data mining and now enterprise reporting. Microsoft also owns Excel, arguably the world's most widely used BI tool, which it is surrounding with visualisation and dashboarding capabilities.

It provides BI and analytics as .NET services by linking its BI tools to its Visual Studio.NET development environment that is increasingly used to build custom BI implementations in a services-based architecture.

It is only a matter of time before the brighter sparks at Redmond realise how strong a hand the company holds in BI rather than ceding parts of the market it does not want to play in to competitors.

Cognos

Cognos has made a habit of returning strong quarterly results. Even though it lost top revenue spot to the Business Objects/Crystal Decisions combo, Cognos is nevertheless steaming ahead with confidence in its two core markets: enterprise BI and corporate performance management.

Cognos has widened its reach even further following the launch of its ReportNet enterprise reporting platform at the end of last year, which nicely rounds out its Series 7 BI suite. Having assembled all the component pieces, Cognos' focus must now be to deliver tight metadata integration across the suite; something the company has been attacked over.

As companies look to standardise on a single vendor platform for performance management, business analytics, and reporting, Cognos will be on most shortlists. The appointment of Cognos veteran Rob Ashe to CEO will ensure a smooth transition; sources say he has effectively been pulling the company's strings for the past couple of years anyway.

Business Objects

With Crystal Decisions' market-leading reporting technology, customer-base and blockbuster partnerships on board, Business Objects suddenly finds itself a revenue leader in terms of pure BI. This merger of two equals added substantial credibility to BI as a distinct and important software category.

But a big question still remains about the integration of the two platforms. Putting out an integration roadmap on paper is one thing. Executing on it effectively is another.

As customers increasingly favour large, consolidated end-to-end BI suites Business Objects has plenty to offer. Admittedly it took some time for Business Objects to realise that the potential goldmine of existing and SAP customers being drawn by its Acta data integration platform and it is once again aggressively seeking market share in this space.
But the company still needs to articulate a more convincing performance management strategy, which is why it is pipped by Cognos this year.

MicroStrategy

Fallen BI star MicroStrategy is on the rebound, threatening to scale the dizzy heights it once reached in the market. Having rediscovered profitability through a 'back to basics' focus on its core BI strengths, MicroStrategy has turned things around nicely.

The MicroStrategy platform has always been well regarded, and equates with scalable and complex analysis of large datasets; something that is in tune with current market needs.

Throughout 2003 MicroStrategy had been busy racking up new deals with high-profile organisations on the back of its architecturally well-integrated 7i platform.

Last year the company also launched into the web-based production reporting market, a radical departure from its traditional power-user focus. If MicroStrategy can keep the accounting gremlins at bay it will keep growing.

Hyperion Solutions

A near perfect storm of business and technology factors is playing into Hyperion's business performance management strategy (BPM). CFOs are now turning to Hyperion's financial prowess to alleviate the worry of compliance and other corporate governance imperatives.

Hyperion's early stake in BPM should hold the company in good stead when pilot BPM implementations evolve into full-blown corporate initiatives.

Not content with monopolising this market, Hyperion is also bolstering its BI Platform capabilities by absorbing Brio Software's query, analysis and reporting tools. This will help to extend BPM's impact beyond the realm of finance and into mainstream business operations. Hyperion is also spearheading the development of new integration standards around BI, such as JOLAP and XMLA.

Fair Isaac

While not strictly a BI vendor in the traditional mould, Fair Isaac merits inclusion in our top 10 due to its unique blend of analytics and business rules management.

Best known for its credit scoring prowess, the company grew at an astonishing rate of knots last year to firmly position it as a dominant force in enterprise decision management - a novel concept that pushes real-time decision making down to the operational coal-face of the organisation.

While many questioned Fair Isaac's motives for buying HNC Software's predictive technology, it's now enabling the company to move into new, emerging markets such as business activity monitoring.

Netezza

Propping up our top 10 is Netezza, a rapidly emerging upstart that is breaking the mould of traditional batch-driven data warehousing and introducing speedier ways of delivering BI. The company recently enhanced the capacity and performance of its fast Netezza Performance Server product.

Netezza is set to gain considerable market traction with an architecturally appealing entry into the marketplace, and already has a number of industry partners signed up including Micro-Strategy and SPSS.

With its low-cost and open-source (Linux) strategy, Netezza could start to challenge the dominance of established incumbents such as Teradata in the multi-terabyte warehousing space.

The Challengers

Noteworthy BI vendors that just missed out on our top 10 include Information Builders, one of the oldest companies in BI, that has mastered the art of building scalable enterprise information delivery systems. Its iWay subsidiary also means it is one of the few vendors to offer homegrown technology for both BI and integration.

Actuate's integration of enterprise information integration vendor Nimble Technologies into its enterprise reporting platform tightens up integration with a broader set of XML-enabled applications. Other BI vendors are sure to follow.

Applix has gained a technological lead in the area of spreadsheet-based analysis. Its lightning fast analytic platform does a sterling job of embracing the ubiquity of Excel without compromising on data consistency and centralised control.

Privately-held ProClarity continues on its remarkable growth curve in 2004, striking a nice balance between BI customisation and rapid deployment.

Acknowledgement should also go to Siebel Analytics for succeeding where other CRM vendors have failed. Initially designed to be pointed at its own CRM suite, Siebel's Analytic Platform 7.7 now has much greater designs in enterprise BI. Analytics is now one of Siebel's fastest growing business lines.

SEE TABLE OF CBR 10 MOST INFLUENTIAL: BUSINESS INTELLIGENCE
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