Store Operations
The most loyal customer will not fail to re-evaluate their relationship with a retailer every time they experience the shopping dynamic. The store is where it all comes together: seeking, browsing, reacting, requesting, transacting. Can the retailer put the best face forward while handling a tremendous challenge of execution of tasks and managing a fluid workforce? Today, most retailers have invested and continue to invest in enhancing their core technology for store operations. However, even with the best of task and workforce management, shrink and fraud, and other technologies, the retailer can’t always ‘get at’ the data, or be alerted when something is wrong. Better yet, can the retailer be alerted when something is about to go wrong? Retailers are increasingly putting their store operations analytics against a Netezza platform to ensure that their alerts come back instantly, their KPIs can be highly sophisticated, and all against tens or hundreds of thousands of employees across the globe.
Specific areas rich in data, users, and a need for instant visibility include:
- Loss prevention
- Labor scheduling
- Task management
- Store execution management
- Promotion execution
- Store dashboards
The business benefits of implementing store operations dashboards and real-time analytics are specific. The store, district, and regional manager should be able to quickly see opportunities and fixes that result in:
- Higher store productivity
- Decreased shrink and fraud
- Acceleration in identifying and resolving problems
- Improved labor cost containment
- Reduced employee turnover rates
- Improved operating profit
- Improved schedule effectiveness
- Higher compliance on promotion execution
Back
Read the Customer Stories
