Collaborate
Trends
Large retailers have shown themselves increasingly willing to share data with
CP suppliers and engage in joint dialogue and action around how to improve category
performance. This trend includes:
- Data getting deeper, even with no growth in RFID,
- An increase in investment in CP-driven handheld/mobile devices and other
non-POS approaches to ‘seeing’ on-shelf
- Other retailers are following Walmart's lead, setting up Retail Link-like
portals, and requesting/pushing CPs to collect, cleanse, and analyze data
to benefit the retailer
Analysis
Analytics that can be generated with retailers or used to aid a joint business
include:
- Analysis of Out of Stock, Imminent Out of Stock, Promotional Out of Stock,
Root Cause Analysis
- Response Rate, Promotion Lift, Marketing Mix Optimization, Switching, Cannibalization
- Profit per Linear Foot, Sales per Linear Foot, Category Role, Assortment
Optimization
Benefits
Benefits attributable to active collaboration include:
- Retaining loyal customers who would be encouraged to brand-switch if the
CPs product was out of stock
- Jointly going to market with customer-centric targeted promotions based
on the outputs of loyalty analytics
- Making much smarter use of trade funds, doing more with less to improve
return-on-invested-capital
- Defending and even increasing facings by generating goodwill with the retailer
through adding insights and improvements to the whole category
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